The Updata Difference
UK Based Support
Unlike offshore teams our service approach is more flexible and hands on
1st line technicians are CCNA/MCP trained with the aim of resolving issues first time
24/7/365 Portal Access
Access to the online portal delivers complete transparency on network performance.
The technicians who configure and implement your on premise equipment, are the same people who deliver your support
Proactive Network Management
85% of faults are proactively identified and raised as tickets by Updata, often before the customer is aware and issue has occurred.