Secure Voice Payments

The Payment Card Industry Data Security Standards (PCI DSS)PCI DSS protects your customers from fraud, it also protects your business from the reputational and financial damage that could result from a data security incident. PCI DSS applies to all organisations that store, process or transmit cardholder information.

Updata’s Secure Voice Payments service uses patented technology developed by Semafone to offer a robust and secure payment service. This payment method channels the card data around your contact centre securely, ensuring PCI DSS compliance without the need for burdensome controls, helping you to improve customer service and security at the same time.

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Achieve 85% savings on compliance costs

Updata’s Secure Voice Payments service is scalable to your needs and flexible across multiple system architectures, offering you a hosted solution which takes all 286 controls out of scope. 

The service integrates leading Call Centre technologies. You don’t have to upgrade or change your CRM or call recording technology either, and seamless integration with your Payment Gateway ensures rapid deployment and minimum disruption to your business. 

Our hosted solution also gives you additional flexibility so you can add or remove agents according to seasonal demand. You can even include your home workers or third party Call Centre sites.

Key benefits for your organisation:

  • Updata’s hosted solution significantly reduces costs for PCI DSS compliance
  • Improved security and service levels for customers enhance the customer experience
  • Zero negative impact on staff working conditions
  • Reduced reputational risk

Contact us today to find out how we can help you 01737 224 422