End to end telephony products delivering all the telephony needs
Voice and Collaboration
Our entire suite of voice products is designed to allow customers to integrate front office contact centres, back office Unified Communication platforms and the UK voice network through fixed line telephony and Session Initiation Protocol (SIP).
Collaboration and Unified Communications include enterprise voice on Microsoft Lync and hosted contact centre on Avaya. Updata have some of the UK’s largest reference deployments in the public sector using these technologies. The SIP platform is used for delivering ported numbers, geographic or non-geographic, to customers over the data network, with integrated billing services.