Updata Management 

Béatrice Butsana-Sita

Béatrice Butsana-Sita

Managing Director

Béatrice joined Updata in May 2016 as Managing Director. She has extensive experience in sales and management, gained through a long and successful career in the Telecoms industry. Starting her career at KPMG, she went on to work in New York for a major consultancy firm, then ran her own voice processing and speech recognition business in Belgium.

Before joining Updata, Béatrice worked at BT for 15 years where her career extended over many lines of businesses and across multiple professions, culminating in a board position at BT Wholesale and becoming Group Managing Director, Customer First, at BT Group.  She was chosen to be mentored by Lord Mervyn Davies, a former banker and UK government minister and was included on a list of 100 women to watch in 2015 published by Cranfield University.

 
Naz Dossa

Naz Dossa

Chief Sales & Marketing Officer

Nazish joined Updata in May 2016 having spent the previous 15 years at Colt Technology Services, a leading provider of telecoms, IT and data centre services across Europe, US and Asia.  Having started his career in banking, Naz moved into the telecoms industry where he held a number of senior leadership positions during his tenure.  These roles covered responsibility for their Enterprise business across UK, Europe and US. 

Naz also spent time as Vice President of customer service and business operations units, driving process transformation and enhanced customer satisfaction.  In his most recent role at Colt, Naz was Vice President of Capital Markets, leading Colt’s vertical business approach into the sector across all geographies.

 

Eddie Cronie

Eddie Cronie

Chief Operating Officer, SWAN

Eddie is COO for the Scottish Wide Area Network (SWAN) and joined the organisation in April 2015. Starting his career as an engineering graduate with ScottishPower, he has accumulated over 20 years’ experience within the Telecoms industry through senior roles across Engineering, Operations and Sales with leading organisations such as THUS, Cable & Wireless and Vodafone.

Prior to SWAN, Eddie’s most recent roles were as Operations Director for THUS and Demon Internet and the Head of Public Sector Sales in Scotland for Vodafone. His primary objective for SWAN is to deliver an exemplar customer experience to the public sector that enables a powerful and compelling change to how public services are delivered to and consumed by all citizens across Scotland.    

Falk Bleyl

Falk Bleyl

Product Director & CTO

Falk joined Updata in 2010 as Regional Commercial Manager.  With 20 years’ experience in the Telco and network market in product management and business development roles, he has played a leading part in a number of key regional customer projects for the company, including those at Norfolk County Council and the Scottish Wide Area Network. 

Following Capita's acquisition of Updata in 2014, he was responsible for strategic customer engagement, technical pre-sales and commercial management for prospects and customers, managing a team of solution architects and commercial staff for Updata's largest customer.  In 2016 Falk was appointed as Product Director and CTO where he leads the strategic direction for the company’s product management and development, product roadmap, propositions, technical strategy and architecture.
 
Richard Masterson

Richard Masterson

Strategic Sales Director

Richard joined Updata in June 2015, initially as Sales & Marketing Director.  He has over 20 years’ experience in various roles within the IT industry, most recently as UK Sales Director for Hewlett-Packard’s Enterprise Group. Before joining HP in 2002, he built out the EMEA enterprise sales capability in a start-up infrastructure services company. Richard holds a degree in Business from City University London and a Diploma in Marketing from the Chartered Institute of Marketing.

His passion is customers and creating a client-centric organisation, ensuring everything Updata does seeks to improve the performance, experience and value to our clients.  Given Updata’s capability to be disruptive in the marketplace, Richard is the lead executive with a focus on large-scale organic and non-organic growth opportunities across the Updata Group.

Alex Jeffery

Alex Jeffery

Director of Client Management

Alex joined Updata as Director of Client Management in May 2015. Before Updata he worked six years in various operations and service roles across Capita, his last role was working for Capita IT Enterprise Services as Operations Director. Alex values honesty and putting customers at the forefront of all activities, ensuring they are well represented and understood.


 

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