Updata Management 

Béatrice Butsana-Sita

Béatrice Butsana-Sita

Managing Director

Béatrice joined Updata in May 2016 as Managing Director. She has extensive experience in sales and management, gained through a long and successful career in the Telecoms industry. Starting her career at KPMG, she went on to work in New York for a major consultancy firm, then ran her own voice processing and speech recognition business in Belgium.

Before joining Updata, Béatrice worked at BT for 15 years where her career extended over many lines of businesses and across multiple professions, culminating in a board position at BT Wholesale and becoming Group Managing Director, Customer First, at BT Group.  She was chosen to be mentored by Lord Mervyn Davies, a former banker and UK government minister and was included on a list of 100 women to watch in 2015 published by Cranfield University.

 
Naz Dossa

Naz Dossa

Chief Sales & Marketing Officer

Nazish joined Updata in May 2016 having spent the previous 15 years at Colt Technology Services, a leading provider of telecoms, IT and data centre services across Europe, US and Asia.  Having started his career in banking, Naz moved into the telecoms industry where he held a number of senior leadership positions during his tenure.  These roles covered responsibility for their Enterprise business across UK, Europe and US. 

Naz also spent time as Vice President of customer service and business operations units, driving process transformation and enhanced customer satisfaction.  In his most recent role at Colt, Naz was Vice President of Capital Markets, leading Colt’s vertical business approach into the sector across all geographies.

 

Eddie Cronie

Eddie Cronie

Chief Operating Officer, SWAN

Eddie is COO for the Scottish Wide Area Network (SWAN) and joined the organisation in April 2015. Starting his career as an engineering graduate with ScottishPower, he has accumulated over 20 years’ experience within the Telecoms industry through senior roles across Engineering, Operations and Sales with leading organisations such as THUS, Cable & Wireless and Vodafone.

Prior to SWAN, Eddie’s most recent roles were as Operations Director for THUS and Demon Internet and the Head of Public Sector Sales in Scotland for Vodafone. His primary objective for SWAN is to deliver an exemplar customer experience to the public sector that enables a powerful and compelling change to how public services are delivered to and consumed by all citizens across Scotland.    

Alex Jeffery

Alex Jeffery

Director of Client Management

Alex joined Updata as Director of Client Management in May 2015. Before Updata he worked six years in various operations and service roles across Capita, his last role was working for Capita IT Enterprise Services as Operations Director. Alex values honesty and putting customers at the forefront of all activities, ensuring they are well represented and understood.


 

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